Get Rewarded with the MyNAU Moments Hotel Loyalty Programme
MyNAU Moments Members Enjoy
Up to 15% discount
Exclusive promotions
Free hotel stays
MyNAU Moments FAQs
- Why should I join? Why should I join?
There’s no reason not to! Joining MyNAU Moments costs nothing and you enjoy the benefits immediately. Members receive discounts of up to 15% on accommodations (depending on programme status), plus exclusive access to online promotions and offers.
- How do points work? How do points work?
Accumulating and redeeming MyNAU Moments is simple. For every €1 (one Euro) spent on accommodations at any NAU Hotel & Resort or €2 (two Euros) spent at facilities like restaurants, spas, and golf courses, you’ll earn one (1) point. Points remain active and usable for two years, and you’ll be upgraded automatically to the next membership tier once you’ve made the minimum annual spend. View your points balance anytime by logging in. See the complete MyNAU Moments programme regulations.
- How do I join ? How do I join ?
Signing up for MyNAU Moments is free and easy. Join online by clicking below and completing the form. A confirmation email with your MyNAU Moments membership details will be sent and you’ll be able to start earning points right away. Guests can also sign up at any NAU Hotel & Resort by visiting the reception desk.
MEMBERSHIP LEVELS |  | | |
|---|---|---|---|
Become a Member(natural persons aged more than 18 years old) | Online | > 1.500€(anual purchases at Nau Hotels) | > 8.000€(anual purchases at Nau Hotels) |
Remain Member | Reservation/year | > 1.500€(anual purchases at Nau Hotels) | > 8.000€(anual purchases at Nau Hotels) |
Duration of the Points | 2 years | 2 years | 2 years |
Accumulation of Points in the Booking of Accommodation | 1€ = 1Point | 1€ = 1Point | 1€ = 1Point |
Accumulation of Points in Restaurants and Spa(except Liquid Lounge) | 2€ = 1Point | 2€ = 1Point | 2€ = 1Point |
Points conversion | 35 points = 1€ of discount * | 35 points = 1€ of discount * | 35 points = 1€ of discount * |
Annuity Free of Charge | | | |
Access to Exclusive Promotions | | | |
Discount on AccomodationDiscounts on our website Flexible Rate for accommodation in all NAU Hotels & Resorts. Only for direct bookings on our website or reservations office. Not cumulable with other rates or promotions. | 5% Discount | 10% Discount | 15% Discount |
Priority in Check-in | - | | |
Early arrival in room(according to availability) | - | From 14:00 onwards | From 12:00 onwards |
Daily bottle of water in the room | - | | |
Parking free of charge(when applicable) | | | |
Electrical charging of vehicles free of charge | | | |
Access to Wi-Fi free of charge | | | |
Additional discounts NAU(partners to be defined) | Soon | Soon | Soon |